Privacy Policy
PIP Fire & Security Systems respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information provided through our website.
1. Information We Collect
When you contact us through our website, we may collect information such as your name, email address, telephone number, company name, address and any other information you choose to provide in your enquiry or quotation request.
We may also collect basic technical information, such as your IP address, browser type and information about how you use our website.
2. How We Use Your Information
We use the information you provide to:
Respond to enquiries and requests for quotations
Contact you regarding our services
Provide and manage our services
Arrange appointments, surveys or site visits
Improve our website and customer experience
Meet our legal and regulatory obligations
We will only use your personal information where we have a lawful basis to do so under applicable data protection legislation.
3. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted service providers where necessary to operate our business or provide our services. Where this happens, we take reasonable steps to ensure your information is handled securely and appropriately.
We may also disclose information where required by law or to protect our legal rights.
4. Cookies
Our website may use cookies and similar technologies to improve functionality, understand website usage and provide a better experience.
You can control or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.
5. How We Protect Your Information
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
6. How Long We Keep Your Information
We only retain personal information for as long as reasonably necessary for the purposes for which it was collected, including where necessary to meet legal, accounting or regulatory requirements.
7. Your Rights
Under UK data protection law, you may have rights including the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Object to or restrict certain processing
Withdraw consent where processing is based on consent
To exercise your rights, please contact us using the details below.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
PIP Fire & Security Systems
Northern Ireland & Republic of Ireland
Email: info@pipsecurity.com
Telephone: 028 9083 2893
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements. Any updates will be published on this page.
Last updated: September 2026